May 26 – Weekly Recap of All Things Site Reliability Engineering (SRE)

Welcome to the weekly post of the RackN blog recap of all things SRE. If you have any ideas for this recap or would like to include content please contact us at info@rackn.com or tweet Rob (@zehicle) or RackN (@rackngo)

SRE Items of the Week

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Co-Founders of RackN Rob Hirschfeld and Greg Althaus at GlueCon

Reuven Cohen and Rob Hirschfeld Chat at GlueCon17
Reuven Cohen (@ruv) and Rob Hirschfeld discuss data center infrastructure trends concerning provisioning, automation and challenges. Rob highlights his company RackN and the open source project Digital Rebar sponsored by RackN.


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Is SRE a Good Term?
Interview with Rob Hirschfeld (RackN) and Charity Majors (Honeycomb) at Gluecon 2017


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How Google Runs its Production Systems – Get the Book
http://www.techrepublic.com/article/want-to-understand-how-google-runs-its-production-systems-read-this-free-book/

The book Site Reliability Engineering helps readers understand how some Googlers think: It contains the ideas of more than 125 authors. The four editors, Betsy Beyer, Chris Jones, Jennifer Petoff, and Niall Richard Murphy, managed to weave all of the different perspectives into a unified work that conveys a coherent approach to managing distributed production systems.

Site Reliability Engineering delivers 34 chapters—totaling more than 500 printed pages from O’Reilly Media—that encompass the principles and practices that keep Google’s production systems working. The entire book is available online at https://landing.google.com/sre/book.html, along with links to other talks, interviews, publications, and events.

UPCOMING EVENTS

Rob Hirschfeld and Greg Althaus are preparing for a series of upcoming events where they are speaking or just attending. If you are interested in meeting with them at these events please email info@rackn.com.

Velocity : June 19 – 20 in San Jose, CA

OTHER NEWSLETTERS

SRE Weekly (@SREWeekly)Issue #73

May 19 – Weekly Recap of All Things Site Reliability Engineering (SRE)

Welcome to the weekly post of the RackN blog recap of all things SRE. If you have any ideas for this recap or would like to include content please contact us at info@rackn.com or tweet Rob (@zehicle) or RackN (@rackngo)

SRE Items of the Week


Kargo Ansible Playbooks foster Collaborative Kubernetes Ops
http://blog.kubernetes.io/2017/05/kargo-ansible-collaborative-kubernetes-ops.html

kubernetes

Making Kubernetes operationally strong is a widely held priority and I track many deployment efforts around the project. The incubated Kargo project is of particular interest for me because it uses the popular Ansible toolset to build robust, upgradable clusters on both cloud and physical targets. I believe using tools familiar to operators grows our community.

We’re excited to see the breadth of platforms enabled by Kargo and how well it handles a wide range of options like integrating Ceph for StatefulSet persistence and Helm for easier application uploads. Those additions have allowed us to fully integrate the OpenStack Helm charts (demo video). READ MORE
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Cybercrime for Profit? Five reasons why we need to start driving much more dynamic IT Operations
https://rackn.com/2017/05/16/cybercrime-for-profit-five-reasons-why-we-need-to-starting-driving-much-more-dynamic-it-operations/
pexels-photo-169617

There’s a frustrating cyberattack driven security awareness cycle in IT Operations. Exploits and vulnerabilities are neither new nor unexpected; however, there is a new element taking shape that should raise additional alarm.

Cyberattacks are increasingly profit generating and automated. READ MORE
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Building the SRE Culture at LinkedIn
https://engineering.linkedin.com/blog/2017/05/building-the-sre-culture-at-linkedin

Being a Site Reliability Engineer (SRE) means having to talk about hard problems. Site outages, complex failure scenarios, and other technical emergencies are the things we have to be prepared to deal with every day. When we’re not dealing with problems, we’re discussing them. We regularly perform post-mortems and root cause analyses, and we generally dig into complex technical problems in an unflinching way. READ MORE
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Virtual Panel: OpenStack Summit Boston 2017 Debriefing


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SRE vs. DevOps — a False Distinction?
https://devops.com/sre-vs-devops-false-distinction/

Just a few days before he died at the beginning of the 1990s, a wise man taught us that “the show must go on.” Freddie Mercury’s parting words have long provided the guiding light for many, if not all, ops teams. In their eyes, the production environment should be exposed to minimum risk, even at the expense of new features and problem resolution.

About 10 years ago, Google decided to change its approach to production management. It took the company only a few years to realize that while R&D focused on creating new features and pushing them to production, the Operations group was trying to keep production as stable as possible—the two teams were pulling in opposite directions. This tension arose due to the groups’ different backgrounds, skill sets, incentives and metrics by which they were measured. READ MORE
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UPCOMING EVENTS

Rob Hirschfeld and Greg Althaus are preparing for a series of upcoming events where they are speaking or just attending. If you are interested in meeting with them at these events please email info@rackn.com.

Gluecon : May 24 – 25, 2017 in Denver, CO

  • Surviving Day 2 in Open Source Hybrid Automation – May 23, 2017 : Rob Hirschfeld and Greg Althaus

OTHER NEWSLETTERS

SRE Weekly (@SREWeekly)Issue #72

May 12 – Weekly Recap of All Things Site Reliability Engineering (SRE)

Welcome to the weekly post of the RackN blog recap of all things SRE. If you have any ideas for this recap or would like to include content please contact us at info@rackn.com or tweet Rob (@zehicle) or RackN (@rackngo)

SRE Items of the Week

RobatOpenStack

OpenStack on Kubernetes: Will it blend? (OpenStack Summit Session) w/ Rob Hirschfeld

OpenStack and Kubernetes: Combining the Best of Both Worlds (OpenStack Summit Session) w/ Rob Hirschfeld

OpenStack Summit Boston Day 1 Notes by Rob Hirschfeld
https://robhirschfeld.com/2017/05/09/openstack-boston-day-1-notes/

Contrary to pundit expectations, OpenStack did not roll over and die during the keynotes yesterday.

In fact, I saw the signs of a maturing project seeing real use and adoption. More critically, OpenStack leadership started the event with an acknowledgement of being part of, not owning, the vibrant open infrastructure community. READ MORE

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Immutable Infrastructure Webinar

Attendees:

  • Greg Althaus, Co-Founder and CTO, RackN
  • Erica Windisch, Founder and CEO, Piston 
  • Christopher MacGown, Advisor, IOpipe
  • Riyaz Faizullabhoy,  Security Engineer, Docker
  • Sheng Liang, Founder and CEO Rancher Labs
  • Moderated by Stephen Spector, HPE, Cloud Evangelist

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SREies Part1: Configuration Management by Krishelle Hardson-Hurley

SREies is a series on topics related to my job as a Site Reliability Engineer (SRE). About a month ago, I wrote an article about what it means to be an SRE which included a compatibility quiz and resource list to those who were intrigued by the role. If you are unfamiliar with SRE, I would suggest starting there before moving on.

In this series, I will extend my description to include more specific summaries of concepts that I have learned during my first six months at Dropbox. In this edition, I will be discussing Configuration Management. READ MORE

UPCOMING EVENTS

Rob Hirschfeld and Greg Althaus are preparing for a series of upcoming events where they are speaking or just attending. If you are interested in meeting with them at these events please email info@rackn.com.

Interop ITX : May 15 – 19, 2017 in Las Vegas, NV

Gluecon : May 24 – 25, 2017 in Denver, CO

  • Surviving Day 2 in Open Source Hybrid Automation – May 23, 2017 : Rob Hirschfeld and Greg Althaus

OTHER NEWSLETTERS

SRE Weekly (@SREWeekly)Issue #71

May 5 – Weekly Recap of All Things Site Reliability Engineering (SRE)

Welcome to the weekly post of the RackN blog recap of all things SRE. If you have any ideas for this recap or would like to include content please contact us at info@rackn.com or tweet Rob (@zehicle) or RackN (@rackngo)

SRE Items of the Week

RackN Announcement
[PRESS RELEASE] RackN Ends DevOps Gridlock in Data Center  

Today we announced the availability of Digital Rebar Provision, the industry’s first cloud-native physical provisioning utility.  We’ve had this in the Digital Rebar community for a few weeks before offering support and response has been great! READ MORE
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Cloud Native PHYSICAL PROVISIONING? Come on! Really?!
 By Rob Hirschfeld

Today, RackN announce very low entry level support for Digital Rebar Provisioning – the RESTful Cobbler PXE/DHCP replacement.  Having a company actually standing behind this core data center function with support is a big deal; however…

We’re making two BIG claims with Provision: breaking DevOps bottlenecks and cloud native physical provisioning.  We think both points are critical to SRE and Ops success because our current approaches are not keeping pace with developer productivity and hardware complexity. READ MORE

RackN @ DevOpsDays Austin

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Slides from Rob Hirschfeld’s talk – The Server Cage Match

SRE vs DevOps vs Cloud Native: The Server Cage Match by Rob Hirschfeld

I don’t believe in DevOps shaming. Our community seems compelled to correct use of DevOps as an adjective for tools, teams and teapots. The frustration is reasonable: DevOps clearly taps into head space for both devs and operators who see a brighter automated future together. For example, check out this excellent DevOps discourse by Cindy Sridharan.

As an industry, we crave artificial conflict so it’s natural to try and distill site reliability engineering (SRE), DevOps and cloud native into warring factions when they are not. They all share a focus on Lean process. READ MORE

SRE News

What is DevOps? By Cindy Sridharan @copyconstruct  
https://medium.com/@cindysridharan/what-is-devops-5b0181fdb953

It happened again this week.

At this Wednesday’s Prometheus meetup I was hosting, I asked one of the attendees what he did for work.

He looked at me briefly before he barked one word in reply — DevOps — and then promptly made a beeline for the pizza at the back of the room. READ MORE
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An Influx of Kubernetes Installers Raises Questions Around Conformance
https://thenewstack.io/kubernetes-installer-explosion-natural-enthusiasm/

For the Kubecon Europe last month, industry observer Joseph Jacks pulled together a list of over SIXTY (yes, 60) Kubernetes installers and services. This wealth of variation that made itself known as the conference, happily, kicked off a conformance effort to ensure that users get a consistent experience. I’m a strong believer that clear conformance builds ecosystems and have deep experience working on that from my OpenStack DefCore efforts.

In short, conformance is not a vendor issue: it’s a user experience and ecosystem issue.  READ MORE

UPCOMING EVENTS

Rob Hirschfeld and Greg Althaus are preparing for a series of upcoming events where they are speaking or just attending. If you are interested in meeting with them at these events please email info@rackn.com.

OpenStack Summit : May 8 – 11, 2017 in Boston, MA  

  • OpenStack and Kubernetes. Combining the best of both worlds – Kubernetes Day

Interop ITX : May 15 – 19, 2017 in Las Vegas, NV during    Open Source IT Summit – Tuesday, May 16, 9:00 – 5:00pm  

  • 3:15 – 4:05pm OpenStack and Kubernetes
  • 4:05 – 5:00pm Kubernetes for All

Gluecon : May 24 – 25, 2017 in Denver, CO

  • Surviving Day 2 in Open Source Hybrid Automation – May 23, 2017 : Rob Hirschfeld and Greg Althaus

OTHER NEWSLETTERS

SRE Weekly (@SREWeekly)Issue #70

April 21 – Weekly Recap of All Things Site Reliability Engineering (SRE)

Welcome to the weekly post of the RackN blog recap of all things SRE. If you have any ideas for this recap or would like to include content please contact us at info@rackn.com or tweet Rob (@zehicle) or RackN (@rackngo)

SRE Items of the Week

DigitalRebar Provision deploy Docker’s LinuxKit Kubernetes


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Install Digital Rebar PXE Provision on a Mac OSX System and Test Boot using Virtual Box


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Packet Pushers 333 Automation & Orchestration in Networking
http://packetpushers.net/podcast/podcasts/show-333-orchestration-vs-automation/

While the discussion is all about NETWORK DevOps, they do a good job of decrying WHY current state of system orchestration is so sad – in a word: heterogeneity.  It’s not going away because the alternative is lock-in.  They also do a good job of describing the difference between automation and orchestration; however, I think there’s a middle tier  of resource “scheduling” that better describes OpenStack and Kubernetes.

Around 5:00 minutes into the podcast, they effectively describe the composable design of Digital Rebar and the rationale for the way that we’ve abstracted interfaces for automation.  If you guys really do want to cash in by consulting with it (at 10 minutes), just contact Rob H.
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Digital Magazine Launch: Increment On-Call
https://increment.com/on-call/

Increment is dedicated to covering how teams build and operate software systems at scale, one issue at a time. In this, our inaugural issue, we focus on industry best practices around on-call and incident response.
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Need PXW? Try out this Cobbler Replacement
https://robhirschfeld.com/2017/04/11/provision-preview/ 

INTRO
We wanted to make open basic provisioning API-driven, secure, scalable and fast.  So we carved out the Provision & DHCP services as a stand alone unit from the larger open Digital Rebar project.  While this Golang service lacks orchestration, this complete service is part of Digital Rebar infrastructure and supports the discovery boot process, templating, security and extensive image library (Linux, ESX, Windows, … ) from the main project.

TL;DR: FIVE MINUTES TO REPLACE COBBLER?  YES.

The project APIs and CLIs are complete for all provisioning functions with good Swagger definitions and docs.  After all, it’s third generation capability from the Digital Rebar project.  The integrated UX is still evolving.
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UPCOMING EVENTS

Rob Hirschfeld and Greg Althaus are preparing for a series of upcoming events where they are speaking or just attending. If you are interested in meeting with them at these events please email info@rackn.com.

DevOpsDays Austin : May 4-5, 2017 in Austin TX  

OpenStack Summit : May 8 – 11, 2017 in Boston, MA  

  • OpenStack and Kubernetes. Combining the best of both worlds – Kubernetes Day  

Interop ITX : May 15 – 19, 2017 in Las Vegas, NV

Gluecon : May 24 – 25, 2017 in Denver, CO

  • Surviving Day 2 in Open Source Hybrid Automation – May 23, 2017 : Rob Hirschfeld and Greg Althaus

OTHER NEWSLETTERS

SRE Weekly (@SREWeekly)Issue #68

April 14 – Weekly Recap of All Things Site Reliability Engineering (SRE)

Welcome to the weekly post of the RackN blog recap of all things SRE. If you have any ideas for this recap or would like to include content please contact us at info@rackn.com or tweet Rob (@zehicle) or RackN (@rackngo). 

SRE Items of the Week

Continuous Discussions (#c9d9) Episode 66: Scaling Agile and DevOps in the Enterprise Watch Rob Hirschfeld in this Electric Cloud Podcast held on 4/11.

On the Continuous Discussions (#c9d9) podcast the discussion was on Scaling Agile and DevOps in the Enterprise.

  • What’s between scaling Agile and scaling DevOps?
  • What are some learnings and patterns for scaling Agile, that can be applied for starting and scaling a DevOps transformation in the enterprise?

Podcast Video Link: https://www.youtube.com/watch?v=uffUoX-O3g8
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Rob Hirschfeld on Containers, Private Clouds, GIFEE, and the Remaining “Underlay Problem”
Rob Hirschfeld Q&A with Gene Kim on ITRevolution

INTRO
Back in October of 2016, I was at OpenStack Conference in Barcelona and ran into a long-time friend, Rob Hirschfeld. He surprised me by talking about a problem domain that we have had discussions about for years, reframing it as “the data center underlay problem.”

His provocative statement was that while OpenStack solves many problems, it didn’t address the fundamental challenges of how to run things like OpenStack on actual physical infrastructure. This is a problem domain that is being radically redefined by the container ecosystem.

This is a problem that Rob has been tirelessly working on for nearly a decade, and it was interesting to get his perspective on the emerging ecosystem, including OpenStack, Kubernetes, Mesos, containers, private clouds in general (which include Azure Stack), etc.  I thought it would be useful to share this with everyone.
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Need PXE? Try out this Cobbler Replacement
Rob Hirschfeld Blog (https://robhirschfeld.com)

INTRO
We wanted to make open basic provisioning API-driven, secure, scalable and fast.  So we carved out the Provision & DHCP services as a stand alone unit from the larger open Digital Rebar project.  While this Golang service lacks orchestration, this complete service is part of Digital Rebar infrastructure and supports the discovery boot process, templating, security and extensive image library (Linux, ESX, Windows, … ) from the main project.

TL;DR: FIVE MINUTES TO REPLACE COBBLER?  YES.

The project APIs and CLIs are complete for all provisioning functions with good Swagger definitions and docs.  After all, it’s third generation capability from the Digital Rebar project.  The integrated UX is still evolving.
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Open Source Collaboration: The Power of No & Interoperability
Christopher Ferris, IBM OpenTech

INTRO
It’s a common misconception that open source collaboration means saying YES to all ideas; however, the reality of successful projects is the opposite.

Permissive open source licenses drive a delicate balance for projects. On one hand, projects that adopt permissive licenses should be accepting of contributions to build community and user base. On the other, maintainers need to adopt a narrow focus to ensure project utility and simplicity. If the project’s maintainers are too permissive, the project bloats and wanders without a clear purpose. If they are too restrictive then the project fails to build community.

It is human nature to say yes to all collaborators, but that can frustrate core developers and users.

For that reason, stronger open source projects have a clear, focused, shared vision.  Historically, that vision was enforced by a benevolent dictator for life (BDFL); however, recent large projects have used a consensus of project elders to make the task more sustainable.  These roles serve a critical need: they say “no” to work that does not align with the project’s mission and vision.  The challenge of defining that vision can be a big one, but without a clear vision, it’s impossible for the community to sustain growth because new contributors can dilute the utility of projects.  [author’s note: This is especially true of celebrity projects like OpenStack or Kubernetes that attract “shared glory” contributors]
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UPCOMING EVENTS
Rob Hirschfeld and Greg Althaus are preparing for a series of upcoming events where they are speaking or just attending. If you are interested in meeting with them at these events please email info@rackn.com.

DockerCon 2017 : April 17 – 20, 2017 in Austin, TX
DevOpsDays Austin : May 4-5, 2017 in Austin TX
OpenStack Summit : May 8 – 11, 2017 in Boston, MA  

  • OpenStack and Kubernetes. Combining the best of both worlds – Kubernetes Day  

Interop ITX : May 15 – 19, 2017 in Las Vegas, NV

Gluecon : May 24 – 25, 2017 in Denver, CO

  • Surviving Day 2 in Open Source Hybrid Automation – May 23, 2017 : Rob Hirschfeld and Greg Althaus

OTHER NEWSLETTERS

SRE Weekly (@SREWeekly)Issue #67

Weekly Recap of All Things Site Reliability Engineering (SRE)

pexels-photo-273011

Welcome to the first post of the RackN blog recap of all things SRE. If you have any ideas for this recap or would like to include content please contact us at info@rackn.com.

SRE Items of the Week

Things I Learned Managing Site Reliability for Some of the World’s Busiest Gambling Sites by Ian Miell

INTRO TO POST

For several years I managed the 3rd line site reliability operation for many of the world’s busiest gambling sites, working for a little-known company that built and ran the core backend online software for several businesses that each at peak could take tens of millions of pounds in revenue per hour. I left a couple of years ago, so it’s a good time to reflect on what I learned in the process.

In many ways, what we did was similar to what’s now called an SRE function (I’m going to call us SREs, but the acronym didn’t exist at the time). We were on call, had to respond to incidents, made recommendations for re-engineering, provided robust feedback to developers and customer teams, managed escalations and emergency situations, ran monitoring systems, and so on.

The team I joined was around 5 engineers (all former developers and technical leaders), which grew to around 50 of more mixed experience across multiple locations by the time I left.

I’m going to focus here on process and documentation, since I don’t think they’re talked about usefully enough where I do read about them.
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2017 trend lines: When DevOps and hybrid collide by Rob Hirschfeld (@zehicle)
IBM Cloud Computing News

INTRO TO POST

What happens when DevOps methods meet hybrid environments? Following are some emerging trends and my commentary on each.

There are two major casualties as the pace of innovation in IT continues to accelerate: manual processes (non-DevOps) and tightly-coupled software stacks (non-hybrid).

We are changing some things much too quickly for developers and operators to keep up using processes that require human intervention in routine activities like integrated testing or deployment. Furthermore, monolithic platforms—our traditional “duck-and-cover” protection from pace of change—are less attractive for numerous reasons, including slower pace, vendor lock-in and lack of choice.

RECENT SRE AND DEVOPS EVENTS

SRECon17 Americas

CloudNativeCon + KubeCon 2017 March 29-30, 2017 in Berlin

IBM Interconnect March in Las Vegas, NV

  • Christopher Ferris, IBM CTO Open Technology and Rob Hirschfeld “Open Cloud Architecture: Think You Can Out-Innovate the Best of the Rest” – SLIDES

DevOps Summit

  • “Best Practices in Operating Hybrid Infrastructure that Spans Clouds and the Data Center” – BLOG / SLIDES

UPCOMING MEETUPS & PODCASTS

Continuous Discussions (#c9d9) Episode 66: Scaling Agile and DevOps in the Enterprise – April 11, 2017 at 10am PT. Rob Hirschfeld a guest in this Electric Cloud podcast.

UPCOMING EVENTS FOR RACKN

Rob Hirschfeld and Greg Althaus are preparing for a series of upcoming events where they are speaking or just attending. If you are interested in meeting with them at these events please email info@rackn.com.

DockerCon 2017 : April 17 – 20, 2017 in Austin, TX
DevOpsDays Austin : May 4-5, 2017 in Austin TX
OpenStack Summit : May 8 – 11, 2017 in Boston, MA
Interop ITX : May 15 – 19, 2017 in Las Vegas, NV
Open Source IT Summit – Tuesday, May 16, 9:00 – 5:00pm : Rob Hirschfeld to speak
Gluecon : May 24 – 25, 2017 in Denver, CO

  • Surviving Day 2 in Open Source Hybrid Automation – May 23, 2017 : Rob Hirschfeld and Greg Althaus

OTHER NEWSLETTERS

SRE Weekly (@SREWeekly)Issue #66