“I don’t care about the tech – what I really want to hear is how this product fits in our processes and helps our people get more done.”
That was the message my co-founder and I heard from an executive at a major bank last week. For us, it was both a deja vu and a major relief because we’d just presented at the Cablelabs Summer Showcase about the importance of aligning people, process and technology together. The executive was pleased about how RackN had achieved that balance.
It wasn’t always that way: focusing on usability and simplicity first over features is scary.
One of the most humbling startup lessons is that making great technology is not about the technology. Showing a 10x (or 100x!) improvement in provisioning speed misses the real problem for IT operators. Happily, we had some great early users who got excited about the vision for simple tooling that we built around Digital Rebar Provision v3. Equally important was a deeply experienced team who insisted in building great tests, docs and support tooling from day 0.
We are thrilled to watch as new users are able to learn, adopt and grow their use of our open technology with minimal help from RackN. Even without the 10x performance components RackN has added, they have been able to achieve significant time and automation improvements in their existing operational processes. That means simpler processes, less IT complexity and more time for solving important problems.
The bank executive wanted the people and process benefits: our job with technology was to enable that first and then get out of the way. It’s a much harder job than “make it faster” but, ultimately, much more rewarding.
If you’re interested in seeing how we’ve found that balance for bare metal automation, please check out our self-service trial at https://portal.RackN.io or contact us directly at firstname.lastname@example.org.
Rishidot Research recently published a profile of the new RackN Beta program, Briefing Notes: RackN Launches in Beta. This document contains a Market Overview, RackN Offering, SWOT Analysis, and Conclusions.
Rishidot provided several key messages in their briefing notes that are worth highlighting:
- Bare Metal as a Service – offers a better fit for running containers in the enterprise without the overhead of virtualization.
- Simplification and Choice – by decoupling provisioning, management, and orchestration into distinct layers, RackN allows customers flexibility in choosing orchestration tools already in use
- Data Center vs Cloud – RackN automation to underlying infrastructure makes datacenter provisioning competitive in a cloud world
Read the Complete Briefing Notes
Disclosure: RackN has hired Rishidot in the past.
About Rishidot Research
In ancient Indian mythology, the Rishis were the embodiment of all-encompassing knowledge with the ability to foresee the future and help handle change. Named after the mythical Rishis, Rishidot Research LLC is an analyst firm dedicated to deep understanding of technology and the ability to foresee trends.
Unlike ever before, technological evolution is happening at an exponential rate. In order to maintain their competitive edge, organizations need to both keep up with emerging technologies and align the IT goals with their business objectives. Rishidot Research helps organizations transform to Modern Enterprise by offering strategic advise to leadership on their modernization strategy and help teams understand and navigate the technology landscape. Our focus is on helping enterprises decipher and adapt to the fast changing technological landscape dominated by cloud computing, Big Data, IoT and AI.
Contact: Krishnan Subramanian at @rishidot or +1-617-657-4744