Deep Thinking & Tech + Great Guests – L8ist Sh9y podcast relaunched

I love great conversations about technology – especially ones where the answer is not very neatly settled into winners and losers (which is ALL of them in IT).  I’m excited that RackN has (re)launched the L8ist Sh9y (aka Latest Shiny) podcast around this exact theme.

Please check out the deep and thoughtful discussion I just had with Mark Thiele (notes) of Apeca where we covered Mark’s thought on why public cloud will be under 20% of IT and culture issues head on.

Spoiler: we have David Linthicum coming next, SO SUBSCRIBE.

I’ve been a guest on some great podcasts (Cloudcast, gcOnDemand, Datanauts, IBM Dojo, HPEFoodfight) and have deep respect for critical work they do in industry.

We feel there’s still room for deep discussions specifically around automated IT Operations in cloud, data center and edge; consequently, we’re branching out to start including deep interviews in addition to our initial stable of IT Ops deep technical topics like Terraform, Edge Computing, GartnerSYM review, Kubernetes and, of course, our own Digital Rebar.

Soundcloud Subscription Information

 

Exploring the Edge Series: “Edge is NOT just Mini-Cloud”

While the RackN team and I have been heads down radically simplifying physical data center automation, I’ve still been tracking some key cloud infrastructure areas.  One of the more interesting ones to me is Edge Infrastructure.

This once obscure topic has come front and center based on coming computing stress from home video, retail machine and distributed IoT.  It’s clear that these are not solved from centralized data centers.

While I’m posting primarily on the RackN.com blog, I like to take time to bring critical items back to my personal blog as a collection.  WARNIING: Some of these statements run counter to other industry.  Please let me know what you think!

Don’t want to read?  Here’s a summary podcast.

Post 1: OpenStack On Edge? 4 Ways Edge Is Distinct From Cloud

By far the largest issue of the Edge discussion was actually agreeing about what “edge” meant.  It seemed as if every session had a 50% mandatory overhead in definitioning.  Putting my usual operations spin on the problem, I choose to define edge infrastructure in data center management terms.  Edge infrastructure has very distinct challenges compared to hyperscale data centers.  Read article for the list...

Post 2: Edge Infrastructure Is Not Just Thousands Of Mini Clouds

Running each site as a mini-cloud is clearly not the right answer.  There are multiple challenges here. First, any scale infrastructure problem must be solved at the physical layer first. Second, we must have tooling that brings repeatable, automation processes to that layer. It’s not sufficient to have deep control of a single site: we must be able to reliably distribute automation over thousands of sites with limited operational support and bandwidth. These requirements are outside the scope of cloud focused tools.

Post 3: Go CI/CD And Immutable Infrastructure For Edge Computing Management

If “cloudification” is not the solution then where should we look for management patterns?  We believe that software development CI/CD and immutable infrastructure patterns are well suited to edge infrastructure use cases.  We discussed this at a session at the OpenStack OpenDev Edge summit.

What do YOU think?  This is an evolving topic and it’s time to engage in a healthy discussion.

(re)Finding an Open Infrastructure Plan: Bridging OpenStack & Kubernetes

TL;DR: infrastructure operations is hard and we need to do a lot more to make these systems widely accessible, easy to sustain and lower risk.  We’re discussing these topics on twitter…please join in.  Themes include “do we really have consensus and will to act” and “already a solved problem” and “this hurts OpenStack in the end.”  

pexels-photo-229949I am always looking for ways to explain (and solve!) the challenges that we face in IT operations and open infrastructure.  I’ve been writing a lot about my concern that data center automation is not keeping pace and causing technical debt.  That concern led to my recent SRE blogging for RackN.

It’s essential to solve these problems in an open way so that we can work together as a community of operators.

It feels like developers are quick to rally around open platforms and tools while operators tend to be tightly coupled to vendor solutions because operational work is tightly coupled to infrastructure.  From that perspective, I’m been very involved in OpenStack and Kubernetes open source infrastructure platforms because I believe the create communities where we can work together.

This week, I posted connected items on VMblog and RackN that layout a position where we bring together these communities.

Of course, I do have a vested interest here.  Our open underlay automation platform, Digital Rebar, was designed to address a missing layer of physical and hybrid automation under both of these projects.  We want to help accelerate these technologies by helping deliver shared best practices via software.  The stack is additive – let’s build it together.

I’m very interested in hearing from you about these ideas here or in the context of the individual posts.  Thanks!

10x Faster Today but 10x Harder to Maintain Tomorrow: the Cul-De-Sac problem

I’ve been digging into what it means to be a site reliability engineer (SRE) and thinking about my experience trying to automate infrastructure in a way to scales dramatically better.  I’m not thinking about scale in number of nodes, but in operator efficiency.  The primary way to create that efficiency is limit site customization and to improve reuse.  Those changes need to start before the first install.

As an industry, we must address the “day 2” problem in collaboratively developed open software before users’ first install.

Recently, RackN asked the question “Shouldn’t we have Shared Automation for Commodity Infrastructure?” which talked about fact that we, as an industry, keep writing custom automation for what should be commodity servers.  This “snow flaking” happens because there’s enough variation at the data center system level that it’s very difficult to share and reuse automation on an ongoing basis.

Since variation enables innovation, we need to solve this problem without limiting diversity of choice.

 

Happily, platforms like Kubernetes are designed to hide these infrastructure variations for developers.  That means we can expect a productivity explosion for the huge number of applications that can narrowly target platforms.  Unfortunately, that does nothing for the platforms or infrastructure bound applications.  For this lower level software, we need to accept that operations environments are heterogeneous.

 

I realized that we’re looking at a multidimensional problem after watching communities like OpenStack struggle to evolve operations practice.

It’s multidimensional because we are building the operations practice simultaneously with the software itself.  To make things even harder, the infrastructure and dependencies are also constantly changing.  Since this degree of rapid multi-factor innovation is the new normal, we have to plan that our operations automation itself must be as upgradable.

If we upgrade both the software AND the related deployment automation then each deployment will become a cul-de-sac after day 1.

For open communities, that cul-de-sac challenge limits projects’ ability to feed operational improvements back into the user base and makes it harder for early users to stay current.  These challenges limit the virtuous feedback cycles that help communities grow.  

The solution is to approach shared project deployment automation as also being continuously deployed.

This is a deceptively hard problem.

This is a hard problem because each deployment is unique and those differences make it hard to absorb community advances without being constantly broken.  That is one of the reasons why company opt out of the community and into vendor distributions. While Vendors are critical to the ecosystem, the practice ultimately limits the growth and health of the community.

Our approach at RackN, as reflected in open Digital Rebar, is to create management abstractions that isolate deployment variables based on system level concerns.  Unlike project generated templates, this approach absorbs heterogeneity and brings in the external information that often complicate project deployment automation.  

We believe that this is a general way to solve the broader problem and invite you to participate in helping us solve the Day 2 problems that limit our open communities.

How scared do we need to be for Ops collaboration & investment?

Note: Yesterday RackN posted Are you impatient enough to be an SRE?  and then the CIA wikileaks news hit… perhaps the right question is “Are you scared enough to automate deeply yet?” 

Cia leak (1)As an industry, the CIA hacking release yesterday should be driving discussions about how to make our IT infrastructure more robust and fluid. It is not simply enough to harden because both the attack and the platforms are evolving to quickly.

We must be delivering solutions with continuous delivery and immutability assumptions baked in.

A more fluid IT that assumes constant updates and rebuilding from sources (immutable) is not just a security posture but a proven business benefit. For me, that means actually building from the hardware up where we patch and scrub systems regularly to shorten the half-life of all attach surfaces. It also means enabling existing security built into our systems that are generally ignored because of configuration complexity. These are hard but solvable automation challenges.

The problem is too big to fix individually: we need to collaborate in the open.

I’ve been really thinking deeply about how we accelerate SRE and DevOps collaboration across organizations and in open communities. The lack of common infrastructure foundations costs companies significant overhead and speed as teams across the globe reimplement automation in divergent ways. It also drags down software platforms that must adapt to each data center as a unique snowflake.

That’s why hybrid automation within AND between companies is an imperative. It enables collaboration.

Making automation portable able to handle the differences between infrastructure and environments is harder; however, it also enables sharing and reuse that creates allows us to improve collectively instead of individually.

That’s been a vision driving us at RackN with the open hybrid Digital Rebar project.  Curious?  Here’s RackN post that inspired this one:

From RackN’s Are you impatient enough to be an SRE?

“Like the hardware that runs it, the foundation automation layer must be commoditized. That means that Operators should be able to buy infrastructure (physical and cloud) from any vendor and run it in a consistent way.  Instead of days or weeks to get infrastructure running, it should take hours and be fully automated from power-on.  We should be able to rehearse on cloud and transfer that automation directly to (and from) physical without modification.  That practice and pace should be the norm instead of the exception.”

Can we control Hype & Over-Vendoring?

Q: Is over-vendoring when you’ve had to much to drink?
A: Yes, too much Kool Aid.

There’s a lot of information here – skip to the bottom if you want to see my recommendation.

Last week on TheNewStack, I offered eight ways to keep Kubernetes on the right track (abridged list here) and felt that item #6 needed more explanation and some concrete solutions.

  1. DO: Focus on a Tight Core
  2. DO: Build a Diverse Community
  3. DO: Multi-cloud and Hybrid
  4. DO: Be Humble and Honest
  5. AVOID: “The One Ring” Universal Solution Hubris
  6. AVOID: Over-Vendoring (discussed here)
  7. AVOID: Coupling Installers, Brokers and Providers to the core
  8. AVOID: Fast Release Cycles without LTS Releases

kool-aid-manWhat is Over-Vendoring?  It’s when vendors’ drive their companies’ brands ahead of the health of the project.  Generally by driving an aggressive hype cycle where vendors are trying to jump on the hype bandwagon.

Hype can be very dangerous for projects (David Cassel’s TNS article) because it is easy to bypass the user needs and boring scale/stabilization processes to focus on vendor differentiation.  Unfortunately, common use-cases do not drive differentiation and are invisible when it comes to company marketing budgets.  That boring common core has the effect creating tragedy of the commons which undermines collaboration on shared code bases.

The solution is to aggressively keep the project core small so that vendors have specific and limited areas of coopetition.  

A small core means we do not compel collaboration in many areas of project.  This drives competition and diversity that can be confusing.  The temptation to endorse or nominate companion projects is risky due to the hype cycle.  Endorsements can create a bias that actually hurts innovation because early or loud vendors do not generally create the best long term approaches.  I’ve heard this described as “people doing the real work don’t necessarily have time to brag about it.”

Keeping a small core mantra drives a healthy plug-in model where vendors can differentiate.  It also ensures that projects can succeed with a bounded set of core contributors and support infrastructure.  That means that we should not measure success by commits, committers or lines of code because these will drop as projects successfully modularize.  My recommendation for a key success metric is to the ratio of committers to ecosystem members and users.

Tracking improving ratio of core to ecosystem shows that improving efficiency of investment.  That’s a better sign of health than project growth.

It’s important to note that there is also a serious risk of under-vendoring too!  

We must recognize and support vendors in open source communities because they sustain the project via direct contributions and bringing users.  For a healthy ecosystem, we need to ensure that vendors can fairly profit.  That means they must be able to use their brand in combination with the project’s brand.  Apache Project is the anti-pattern because they have very strict “no vendor” trademark marketing guidelines that can strand projects without good corporate support.

I’ve come to believe that it’s important to allow vendors to market open source projects brands; however, they also need to have some limits on how they position the project.

How should this co-branding work?  My thinking is that vendor claims about a project should be managed in a consistent and common way.  Since we’re keeping the project core small, that should help limit the scope of the claims.  Vendors that want to make ecosystem claims should be given clear spaces for marketing their own brand in participation with the project brand.

I don’t pretend that this is easy!  Vendor marketing is planned quarters ahead of when open source projects are ready for them: that’s part of what feeds the hype cycle. That means that projects will be saying no to some free marketing from their ecosystem.  Ideally, we’re saying yes to the right parts at the same time.

Ultimately, hype control means saying no to free marketing.  For an open source project, that’s a hard but essential decision.

 

Infrastructure Masons is building a community around data center practice

IT is subject to seismic shifts right now. Here’s how we cope together.

For a long time, I’ve advocated for open operations (“OpenOps”) as a way to share best practices about running data centers. I’ve worked hard in OpenStack and, recently, Kubernetes communities to have operators collaborate around common architectures and automation tools. I believe the first step in these efforts starts with forming a community forum.

I’m very excited to have the RackN team and technology be part of the newly formed Infrastructure Masons effort because we are taking this exact community first approach.

infrastructure_masons

Here’s how Dean Nelson, IM organizer and head of Uber Compute, describes the initiative:

An Infrastructure Mason Partner is a professional who develop products, build or support infrastructure projects, or operate infrastructure on behalf of end users. Like their end users peers, they are dedicated to the advancement of the Industry, development of their fellow masons, and empowering business and personal use of the infrastructure to better the economy, the environment, and society.

We’re in the midst of tremendous movement in IT infrastructure.  The change to highly automated and scale-out design was enabled by cloud but is not cloud specific.  This requirement is reshaping how IT is practiced at the most fundamental levels.

We (IT Ops) are feeling amazing pressure on operations and operators to accelerate workflow processes and innovate around very complex challenges.

Open operations loses if we respond by creating thousands of isolated silos or moving everything to a vendor specific island like AWS.  The right answer is to fund ways to share practices and tooling that is tolerant of real operational complexity and the legitimate needs for heterogeneity.

Interested in more?  Get involved with the group!  I’ll be sharing more details here too.